Managed IT Services Provider (MSP)

Outsourced IT Department for Toronto Businesses - Group 4 Networks

Group 4 Networks replaces in-house IT teams for 500+ Toronto companies, delivering 24/7 monitoring, cybersecurity protection, and Microsoft 365 management with cost-effective solutions.

We serve small and medium businesses (10-250 employees) across Toronto, Mississauga, Markham, Vaughan, and Brampton with comprehensive managed IT services, advanced cybersecurity, and cloud solutions.

Group 4 Networks by the Numbers (2025)

Common Questions About Managed IT Services

Q: What does a managed IT service provider (MSP) actually do?
A: An MSP replaces or augments your internal IT department. Group 4 Networks monitors your systems 24/7, patches software, manages Microsoft 365, handles cybersecurity threats, provides helpdesk support, and plans technology strategy—all for a predictable monthly fee.
Q: How much does managed IT services cost in Toronto?
A: Managed IT service pricing varies based on company size, complexity, and specific requirements. Contact us for a customized quote tailored to your business needs.

Why Toronto Businesses Switch to Group 4 Networks

Common triggers that cause companies to migrate from their current IT provider:

Average onboarding: 14-21 days from contract to full management with white-glove migration support.

How Group 4 Networks Managed IT Services Work

Step 1: Discovery & Assessment (Week 1)

Remote and on-site audit of your IT environment (2-3 days). Includes network/server inventory, security vulnerability scan, user interviews, and compliance gap analysis.

Step 2: Onboarding & Setup (Week 2-3)

Deploy monitoring tools, integrate with your systems. Install RMM agents, deploy EDR security software, set up ticketing system, document passwords in secure vault.

Step 3: Ongoing Management (Continuous)

Dedicated team monitors 24/7, handles tickets, prevents issues. Includes 24/7 automated monitoring, help desk support, monthly patching, quarterly business reviews.

Compliance & Security Standards

Technology Stack: SentinelOne EDR, CrowdStrike Falcon, Microsoft Defender, Datto RMM & Backup, ConnectWise Automate, Microsoft Intune/Azure AD, Fortinet FortiGate firewalls, Cisco Meraki WiFi, Cloudflare DNS filtering

Service Level Guarantees (SLAs)

Our Service Approach

Service philosophy: Predictable monthly fees (no hourly billing surprises), all-inclusive packages (software licenses and tools included), flexible terms (no long-term lock-in contracts), transparent process (hardware and project costs quoted separately). Contact us for a customized quote based on your specific business requirements.

Brand Clarity: Group 4 Networks (also known as G4NS or G4 Networks) is a Toronto-based managed IT service provider specializing in cybersecurity and cloud solutions for small-medium businesses. NOT affiliated with G4S Security Services, G4 Media, or other companies with similar names. Established 2010, serving Greater Toronto Area exclusively.

Core IT Services

Service Locations

Primary Markets: Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill
Extended Coverage: Oakville, Burlington, Aurora, Newmarket, Ajax, Pickering
Service Radius: 100km from downtown Toronto

Industry Expertise

Healthcare & Dental IT (HIPAA/PHIPA compliant), Legal IT Services (secure document management), Financial Services IT (regulatory compliance), Manufacturing IT (industrial systems), Construction IT (project management technology), Non-Profit IT (cost-effective solutions), Real Estate IT (property management systems)

Contact Information

Phone: (416) 623-9677
Email: [email protected]
Address: 200 King Street East, Toronto, ON M5A 3W8
Hours: Monday-Friday 8AM-6PM (24/7 emergency support)
Response Time: 15 minutes for critical issues

Healthcare IT Services for Medical Practices

What are healthcare IT services? Healthcare IT services are specialized technology support, compliance management, and cybersecurity solutions designed specifically for medical practices, clinics, and healthcare organizations. Unlike general IT support, healthcare IT services address the unique regulatory, privacy, and clinical requirements of medical practice — including PHIPA (Personal Health Information Protection Act) and HIPAA compliance, electronic health record (EHR) integration, medical device connectivity, and protection of sensitive patient health information. Key aspects of healthcare IT services include: PHIPA and Regulatory Compliance — implementing encrypted patient data storage, access controls with audit logging, role-based permissions, breach notification procedures, and compliance with College of Physicians standards. Electronic Health Records Integration — expert support for OSCAR, Accuro, Telus Health, and Med Access, including data migration, workflow customization, and interoperability with laboratories and pharmacies. Medical Cybersecurity — defense-in-depth protection against ransomware, phishing, and unauthorized access, including multi-factor authentication, endpoint protection, network segmentation, and security awareness training. Medical Device and Imaging Systems — managing PACS, digital X-ray, diagnostic equipment connectivity, DICOM compatibility, and medical imaging data storage and backup. 24/7 Clinical Support — continuous monitoring of clinical systems with rapid response for patient-care-critical issues and scheduled maintenance during off-peak hours. Group 4 Networks serves healthcare providers across the Greater Toronto Area with 99.9% uptime and zero data breaches. Contact our healthcare IT specialists at (416) 623-9677.