Managed IT Services Pricing — Flat-Rate Plans for Toronto Businesses
Group 4 Networks offers transparent flat-rate managed IT services pricing for Toronto and GTA businesses. Three plans cover every company size from small teams to enterprise — with no hidden fees, no per-incident charges, and no surprises on your monthly bill. Contact us for a custom quote tailored to your headcount and requirements.
Managed IT Services Pricing Plans
- Essentials (small teams, 10–25 users): 24/7 remote monitoring, unlimited help desk, Microsoft 365 management, patch management, antivirus/EDR, cloud backup, and PIPEDA compliance guidance. Custom flat-rate pricing — contact us for a quote.
- Business (growing teams, 25–100 users): Everything in Essentials plus on-site visits, advanced EDR (SentinelOne/CrowdStrike), Fortinet firewall management, Microsoft Intune/Azure AD, quarterly vCIO review, expanded cloud backup, PHIPA/SOC 2 compliance support, security awareness training, and a 15-minute priority response SLA. Custom flat-rate pricing — contact us for a quote.
- Enterprise (100–250+ users): Everything in Business plus unlimited on-site visits, dedicated account manager, 24/7 SOC/MDR monitoring, annual penetration testing, dark web credential monitoring, unlimited cloud backup, multi-site support, monthly vCIO advisory, AI consulting, and a full compliance pack (SOC 2, HIPAA, PHIPA, PCI-DSS). Custom flat-rate pricing — contact us for a quote.
Cost Savings vs. Hiring In-House IT Staff
A junior IT generalist in Toronto costs $65,000–$75,000 in salary alone. Add CPP/EI contributions, benefits, vacation pay, equipment, training, and recruiting fees and the true all-in cost exceeds $90,000+ per year — for a single person who cannot cover all specializations. Group 4 Networks' flat-rate plans give you a full team of certified specialists covering help desk, cybersecurity, cloud, compliance, and strategic IT advisory.
What's Included at Every Tier
- 24/7 remote monitoring and proactive alerting
- Unlimited help desk support (no per-ticket charges)
- Microsoft 365 administration and licensing management
- Automated patch management and security updates
- Monthly IT health reports
- PIPEDA compliance guidance
- Vendor liaison (ISP, software vendors)
- 99.9% uptime SLA with documented response times
- 15-minute critical response SLA
Frequently Asked Questions — IT Pricing
- How is flat-rate IT pricing structured?
- Our plans are custom flat monthly rates based on your company size and requirements — not per-incident or variable billing. You pay the same amount each month with no surprise invoices.
- Is there a setup or onboarding fee?
- There is a one-time onboarding fee for network documentation, tool deployment, and security baseline. The amount depends on environment size and is disclosed transparently in your proposal.
- Can we switch plans as we grow?
- Yes. Plans are reviewed annually or whenever headcount crosses a tier threshold. Changes are prorated mid-term.
- What is the contract length?
- Standard agreements are 12 months. Month-to-month options are available at a small premium.
- Do you charge for after-hours support?
- No. All plans include 24/7 help desk support with no after-hours surcharge.
Contact Group 4 Networks at (416) 623-9677 for a customized managed IT services pricing quote for your Toronto or GTA business.