About Us

7 Reasons We Are Better Than The Rest

Satisfaction Guaranteed*: We are so confident that your business will love the G4NS Marathon solution that we will let you use a customized Marathon plan for 90 days risk-free. If you are unsatisfied with the service within 90 days of starting with G4NS, we will refund 100% of your monthly service payments.

1. Critical Response Time Guaranteed*: We approach our work with urgency. We answer an average of 90.1% of incoming calls live. We will respond within an hour on those few occasions we can’t answer live during business hours. A technical team member will reply in 30 minutes or less for critical support issues.
2. We Listen: We will never talk down to you or over your head using “geek speak.” We’ll listen to your questions and make recommendations in plain English that you can understand!
3. Guaranteed* Flexibility: We are not a “one-size-fits-all” IT firm. Group 4 Networks tailors solutions to meet your needs and the needs of your business. Whenever we recommend a solution, it’s because we believe it will truly benefit you or your business. And, if your needs change, we can reevaluate your service plan and jointly determine what’s best for your business.
4. Direct Line To The Owner: As the primary representative for your organization, you have the hotline to our owner, and you can use it anytime. We have a Client Bill of Rights to demonstrate that we value our partnership with our clients.
5. Business Oriented: We seek first to understand your business to deliver the right technology at the right time. We know small businesses and non-profits work from a budget. We will never attempt to sell you services or hardware you don’t need. We care for small businesses and don’t discriminate against our smaller clients in favor of our larger ones in the small business arena.
6. Trust: Our consulting and support engineers are experienced, reliable and caring professionals who understand that computer and network technology are critical to our clients. Our technical staff and management have accumulated over 40 years of IT experience with various certifications and competencies that match our work for our clients.

“They’ve Taken the Burden of Computer Support and Maintenance Off My Back”

“Thanks to the Group 4 Networks IT service, the entire computer support burden is removed from my back, and I don’t have to worry about security threats or downtime. Now we are getting regular Microsoft updates and virus updates, spyware is being scanned and removed, the temporary files are getting cleaned up, and our backups are being taken care of. It’s helped speed up our network, our programs run better, and we don’t have the recurring problems we had in the past.

– AB, President

“I am incredibly impressed with the IT services provided by Group 4 Networks.”

“Their team’s expertise and dedication have truly transformed our business operations. From seamless network management to prompt troubleshooting, they have consistently exceeded our expectations. Their proactive approach to addressing potential issues before they become significant problems has saved us time and money. Their professionalism, technical knowledge, and exceptional customer support make them a reliable and valuable partner. Thanks to Group 4 Networks, we now have the confidence that our IT infrastructure is capable, allowing us to focus on growing our business. I highly recommend their services to any organization seeking top-notch IT solutions.”

– CG, VP of Operations

Group 4 Networks offers IT Support to various companies and businesses in Toronto. From Dental IT Support, IT Support for Law Firms, and Medical IT Support