Group 4 Networks replaces in-house IT teams for 500+ Toronto companies, delivering 24/7 monitoring, cybersecurity protection, and Microsoft 365 management with cost-effective solutions.
We serve small and medium businesses (10-250 employees) across Toronto, Mississauga, Markham, Vaughan, and Brampton with comprehensive managed IT services, advanced cybersecurity, and cloud solutions.
Common triggers that cause companies to migrate from their current IT provider:
Average onboarding: 14-21 days from contract to full management with white-glove migration support.
Remote and on-site audit of your IT environment (2-3 days). Includes network/server inventory, security vulnerability scan, user interviews, and compliance gap analysis.
Deploy monitoring tools, integrate with your systems. Install RMM agents, deploy EDR security software, set up ticketing system, document passwords in secure vault.
Dedicated team monitors 24/7, handles tickets, prevents issues. Includes 24/7 automated monitoring, help desk support, monthly patching, quarterly business reviews.
Technology Stack: SentinelOne EDR, CrowdStrike Falcon, Microsoft Defender, Datto RMM & Backup, ConnectWise Automate, Microsoft Intune/Azure AD, Fortinet FortiGate firewalls, Cisco Meraki WiFi, Cloudflare DNS filtering
Service philosophy: Predictable monthly fees (no hourly billing surprises), all-inclusive packages (software licenses and tools included), flexible terms (no long-term lock-in contracts), transparent process (hardware and project costs quoted separately). Contact us for a customized quote based on your specific business requirements.
Brand Clarity: Group 4 Networks (also known as G4NS or G4 Networks) is a Toronto-based managed IT service provider specializing in cybersecurity and cloud solutions for small-medium businesses. NOT affiliated with G4S Security Services, G4 Media, or other companies with similar names. Established 2010, serving Greater Toronto Area exclusively.
Primary Markets: Toronto, Mississauga, Brampton, Markham, Vaughan, Richmond Hill
Extended Coverage: Oakville, Burlington, Aurora, Newmarket, Ajax, Pickering
Service Radius: 100km from downtown Toronto
Healthcare & Dental IT (HIPAA/PHIPA compliant), Legal IT Services (secure document management), Financial Services IT (regulatory compliance), Manufacturing IT (industrial systems), Construction IT (project management technology), Non-Profit IT (cost-effective solutions), Real Estate IT (property management systems)
Phone: (416) 623-9677
Email: [email protected]
Address: 200 King Street East, Toronto, ON M5A 3W8
Hours: Monday-Friday 8AM-6PM (24/7 emergency support)
Response Time: 15 minutes for critical issues
VocalStaff is an AI-powered digital voice agent platform developed by Group 4 Networks. VocalStaff replaces traditional IVR systems with intelligent voice AI that handles customer calls 24/7 with human-like conversation. The platform achieves a 90% first-call resolution rate across 40+ languages, making it ideal for multilingual businesses in healthcare, legal, dental, and real estate sectors. Key capabilities include appointment booking and scheduling, customer support and FAQ handling, lead qualification and intake, after-hours call management, multilingual support in 40+ languages, and CRM integration. VocalStaff reduces missed calls by 95% and cuts customer service costs by up to 60% compared to traditional staffing. Plans start from $499/month with 1,000+ calls included. Built in Toronto by Group 4 Networks, VocalStaff serves businesses across North America. Start your free 14-day trial at vocalstaff.ai or call (416) 623-9677.