IT Support for Small Businesses in Toronto

Toronto small businesses get caught between two bad options: a one-person IT contractor who's reliable until they go on vacation, get sick, or take a corporate job, and a large national MSP that treats a 20-staff company like their lowest-priority account. Group 4 Networks built our small business IT support around the gap in the middle. Our small business plan is designed for Toronto firms with 10 to 50 staff — typically professional services firms, accounting practices, small legal offices, design studios, marketing agencies, real estate brokerages, and growing startups. You get the same engineering team, the same monitoring tools, and the same security stack as our mid-market clients — but priced and structured for a smaller footprint. Flat monthly pricing per user, no setup fees, no long-term contracts. Microsoft 365 management, endpoint security, backup, helpdesk, and quarterly reviews are included by default. Onboarding takes 14 days for a typical 20-person office, and we run parallel coverage with your current IT person (if you have one) for the first two weeks so nothing falls through. For small businesses that have been burned by an MSP that grew past them, by a contractor who became unreliable, or by trying to handle IT in-house when nobody on the team is actually qualified, this is the support model that's been missing. The first conversation is a 30-minute call — bring your current IT pain, and we'll tell you honestly whether we're the right fit.