Manufacturing IT Services Toronto — OT Security & ERP Support

Group 4 Networks provides managed IT services and cybersecurity for manufacturers across Toronto and the GTA. We serve precision manufacturing, food processing, automotive suppliers, plastics, and industrial services companies in Vaughan, Brampton, Mississauga, Markham, and the 400-series highway corridor with IT/OT integration, ERP support, and 24/7 monitoring.

Manufacturing IT Services We Provide

• IT/OT network segmentation to isolate production floor systems from corporate networks
• ERP support — SAP, Microsoft Dynamics 365, Epicor, SYSPRO, JobBOSS, Fishbowl
• Industrial control system (ICS/SCADA) cybersecurity and monitoring
• MES (Manufacturing Execution System) integration and support
• Encrypted backup and disaster recovery for production and quality data
• Compliance documentation for ISO 9001, automotive IATF 16949, and food safety
• Network infrastructure for plant floors, warehouses, and multi-site operations
• 24/7 remote monitoring for uptime-critical manufacturing environments

Frequently Asked Questions — Manufacturing IT Toronto

What is IT/OT segmentation and why do manufacturers need it?

IT/OT segmentation separates your corporate IT network (email, ERP, admin systems) from your operational technology (OT) network (PLCs, SCADA, CNC machines, production equipment). Without segmentation, a ransomware attack on a corporate workstation can spread to production controls and shut down the plant floor. Group 4 Networks designs and implements network segmentation for GTA manufacturers using industrial-grade firewalls and DMZ architecture.

Do you support ERP systems used by GTA manufacturers?

Yes. We provide technical support, cloud hosting, and integration services for ERP platforms common in GTA manufacturing: SAP Business One, Microsoft Dynamics 365 Business Central, Epicor, SYSPRO, JobBOSS, Fishbowl, and Infor. We handle ERP infrastructure, database management, user access, and disaster recovery for manufacturing environments.

How do you handle IT support for 24/7 manufacturing operations?

We provide 24/7 remote monitoring for all managed manufacturing clients, with a 15-minute response SLA for critical incidents. For production-critical systems, we maintain documented escalation procedures and can dispatch on-site technicians to GTA plant locations. Flat-rate pricing means there are no after-hours surcharges for manufacturers with shift work or weekend production.

Group 4 Networks | Manufacturing IT Toronto | 18 King Street East, Suite 1400, Toronto, ON M5C 1C4 | (416) 623-9677