Transform Your Business with Next-Level IT Services
Security-first AI pilot for Toronto law, dental, accounting, and non-profit teams. Data stays in your Microsoft 365 tenant, with human approval.
Group 4 Networks and The Cyber Arm Security help Toronto law firms, dental practices, accounting firms, and non-profit organisations start with one measurable workflow. Data stays inside the Microsoft 365 tenant. A named person approves sensitive actions. Support ownership is written down, and usage and change costs are explained before work begins.
The pilot help desk is staffed weekdays, 9 to 5 ET. Coverage outside those hours, including 24/7, is an add-on. Managed IT from Group 4 Networks includes a 99.9% Uptime SLA and a 15 min P1 Response.
What does the AI automation pilot cover? The pilot covers one workflow you can measure, such as document intake, report production, routine data entry, or a scheduled data check. Group 4 Networks and The Cyber Arm Security agree the starting point, the result you will measure, and the approval steps before anything is built.
Where does our data stay? Data stays inside your Microsoft 365 tenant. The pilot does not copy client, patient, donor, or matter files into a separate vendor account. Access follows the permissions already set in that tenant.
Who approves sensitive actions? A named person at your organisation approves sensitive actions. Preparing a draft, sorting a folder, or assembling a report can run on a schedule. Sending a message, changing a record, or moving a file that a client, patient, donor, or matter depends on waits for that person.
Who supports the automation after it is running? Before the pilot starts, you receive a short ownership note. It names who at Group 4 Networks supports the automation, who at your organisation approves changes, and who at The Cyber Arm Security reviews the controls. The help desk is staffed weekdays, 9 to 5 ET. Coverage outside those hours, including 24/7, is an add-on.
How are usage and change costs handled? Usage and change costs are explained in writing before the pilot starts. That note covers what usage is included, what a change to the workflow costs, and what would be quoted separately. This page does not list fees.