IT Service and Support

IT Service and Support

Group 4 Networks IT Services is a central information technology organization providing infrastructure, applications, and services that support our client’s business activities.

IT Service and SUPPORT

Service Catalog

  1. Business Continuity HA + DR
  2. Cloud Desktop
  3. Rent a Virtual PC in the Cloud
  4. Managed IT Support Services
  5. Network Monitoring 24/7

The Benefits of IT Service and Support for you Are Obvious

  •  You’ll avoid expensive repairs and recovery costs with our IT Service and Support. Our network monitoring and maintenance will save you money by preventing costly network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
  • You’ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • You’ll feel as though you have an in-house IT department–without the costs. As a network maintenance customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any problem or question.
  • You’ll receive substantial discounts on IT services that you are already buying.
  • Most IT firms will nickel and dime you over everything they do. Under this program, you’ll pay one flat, affordable rate and get all of the technical support you need: no hidden charges, caveats, or disclaimers.
  • You’ll eliminate trip fees and receive faster responses to your problems. Thanks to our remote monitoring and maintenance software, we can remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.
  • You’ll be able to budget for network support like rent or insurance. Wouldn’t avoiding unexpected costs for fixing or restoring your network would be nice? Now you can.
  • You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and ongoing maintenance, you’ll have one less thing to worry about.
  • You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to protect your critical, irreplaceable electronic information.
  • You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and network. Not only are these intruders pesky, but they can introduce viruses and jeopardize the security of your network.
  • You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll handle everything on your network security and reliability, so you don’t have to worry about it.